So you need to return a MARC INBANE product that you have purchased? We will gladly refund any items that adhere to the terms and conditions of our returns policy below. Or maybe you need some assistance in how to best use your MARC INBANE products? Get in touch with our team who can give you some tips and tricks so you can fall in love with the MARC INBANE range.
RETURNING PRODUCTS
You can return the chosen goods within fourteen (14) days after delivery of our product(s), without penalty and without giving reasons. Once we have received the products, we will then refund your purchase.
To exercise the right of withdrawal, you must inform us about your decision to revoke the agreement via an unambiguous statement (eg in writing by regular mail or e-mail). You can also use our withdrawal form to do so. Let us know on which IBAN number we can refund the amount for the return shipment.
You can return the products to the address below:
MARC INBANE B.V.
Goirkekanaaldijk 211-04
5048 AA Tilburg, The Netherlands
Tel NL: 0031 (0) 13 88 97 150
Tel BE: 0032 (0) 50 58 05 41
Tel FR: 0033 (0) 184 88 34 02
Tel DE: 0049 (0) 3030 80 81 81
TERMS AND CONDITIONS
We have set the following terms and conditions for the right of withdrawal:
We only accept the products under the right of return if the packaging and the product have been returned to us in original, complete, undamaged and unused conditions. All accompanying documentation, sachets, packaging materials and such must be included in the return shipment.
MARC INBANE® is never liable for any damage, theft or loss of the product or packaging during the return shipment. The costs of the return delivery of the products are for you. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal lie with you.
View here the full terms and conditions that apply to the right of withdrawal.
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